[GET] getTicketDetails
/api/manager/support/getTicketDetails
TicketDetailsRequestDTO
Attributes:
| Name | Type | Description |
|---|---|---|
ticket_id |
str
|
unique ticket identifier |
TicketDetailsResponseDTO
Attributes:
| Name | Type | Description |
|---|---|---|
ticket_id |
int
|
unique ticket identifier |
title |
str
|
ticket title |
location_id |
int
|
Site ID |
details |
str
|
ticket details |
ticket_status |
str
|
if the ticket is open or closed |
created_date_utc |
str
|
ticket creation datetime in the UTC |
username |
str
|
username of the ticket creator |
attachments |
Optional[List[str]]
|
list of links to uploaded attachments |